Originally Posted by
MSPeconomist
You are doing well if they agreed to give a refund, not just a voucher, and if the new ticket is not much more expensive. However, I would like to think that the SC would treat a DM better in IROPs. Did you try to call the DM line during this ordeal?
They tried the voucher but I insisted that it be given back on the card that it was purchased on.
Got the other ticket at about the same price so it will work out ok.
Maybe it's because I am just Platinum that they didn't treat me better.
Yes I tried the Plat line and it really wasn't any different than what I experienced in the SC.
I'm lucky that I haven't had too many issues this year but it's times like these that make me question my SC membership as the free drinks do me no good when I am headed to work.