FlyerTalk Forums - View Single Post - Air France ? Just remembered why I don't use you.
Old Nov 13, 2011 | 8:51 am
  #19  
orbitmic
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Originally Posted by tezzer
Sure enough, arrived in HKG, no luggage, and no one knows where it is !

So, same clothes for 3 days and 2 nights, and a whopping 800HK dollars (£60GBP) to get clothes and toiletries.

Not a happy chappy, 36 hours to get here, and my business trip is in tatters !
Not pleasant, but most travel insurances cover you quite generously after 6 hours of luggage delay. Airlines are no longer generous in such cases, and clearly CX not any more than its competitors (in case of lost luggage in multi-airline itinerary, it is always the last airline you fly with which handles the file). Some are even worse though - BA would have given you a pre-loaded debit card with £20 on.
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