Originally Posted by Flying Buccaneer

I just called about my three most recent stays. The Diamond Amenity points did not post for any of the three. Two of those stays were after October 17. An agent posted the points to my account. When I asked about the 50% bonus for amenities not posting, the agent didn't know what I was talking about and transferred me to another agent who also didn't know what I was talking about. He did post 2000 bonus points to my account for the inconvenience, but why isn't the 50% bonus being applied consistently?