Originally Posted by
flyerhormones
Thanks everyone. I managed to call through this morning. The advice was to go down to Qatar local office 72 hours before my flight to make a booking for the hotel. Costs SGD125, which is ok, but I'm a bit curious why it has to wait til 72 hours prior to flight.
I would still go armed with the web page site that states:
With exception to only a few cities, you are eligible to a transit hotel accommodation in Qatar, if you meet the following criteria:
•are travelling with Qatar Airways,*
•have a transit time of between 8 and 24 hours at Doha International Airport,
•there are no other Qatar Airways flights with immediate connection (for the required date).
In relation to the type and level of airfare that you pay will govern whether you receive the service free of charge (complimentary) or for a fee (paid) if it is not in their terms and conditions of your flight details agrue that accommodation must be provided unless otherwise stated. I would speak to a legal adviser about the terms before you go, because Qatar have to apply the law from the country you are flying from.
Good luck.
In relation to the 72 hour rule that is a new one on me, maybe they are getting confused with seat allocation. I think the whole company needs a real big shake up/uniformed training, because it seems at times their right arm does not know what their left arm is doing.