FlyerTalk Forums - View Single Post - customer service on Chinese airlines vs. Asian airlines
Thread: customer service on Chinese airlines vs. Asian airlines
View Single Post
Old Nov 10, 2011 | 8:36 pm
  #7  
Santander
All eyes on you!
15 Years on Site
 
Join Date: Apr 2011
Location: CHI / SFO
Programs: UA*G, AC*S, Marriott LTP, National Exec
Posts: 3,891
Originally Posted by coolfish1103
Cathay Pacific is only Tier 1 when you are Caucasian.
Disagree, as an East Asian myself I would rate CX service (including irrops handling) better than JL or MH. Perhaps there is slightly lower service to mainlanders or South Asians, but this is not limited to CX. I would be more inclined to say that our lighter-skinned friends get better service on CA.

Originally Posted by hkskyline
TThe food is generally awful unless they cater at the foreign port, which usually never happens to save costs.
I'll take the food on CZ international over UA any day.
Santander is offline  
Reply