Originally Posted by boolean64

This is the attitude that really grates on me. And we've seen it a lot in this merger. Basically, the merged airline has made lots of mildly customer-unfriendly moves. And the answer from some of the PMCO folks has been "well it's not that much worse, so just deal." Why should it be worse at all?!?!?! Why should we accept a step backwards? Why don't the PMCO folk instead say "we want a step forward." I'd venture to say that the vast majority of PMCO fliers would agree that scanning the boarding pass is an objectively more convenience method to validate access. But instead of demanding an improvement for themselves, they suggest we take solace in the fact that "it's not that difficult."

This is the same attitude that has permeated the discussion of the devaluation of 1K. Instead of saying "we want the perks that they had" the PMCO conventional wisdom has been "we never had that, and it isn't that big a deal, so you should just suck it up." I just don't get it.