Award Ticket Booked Through CO, Can't View Itin
I booked a business class round trip 100% on OZ HKG-SEA today using miles through CO reservations. I got the itinerary from CO and it's been e-ticketed and confirmed on 005 ticket stock. The CO rez agent gave me the Asiana confirmation number and I went to the Asiana site to pull up the itinerary and do seat assignments. I went to the itinerary lookup page and put in the confirmation number..but the other ID info that it wants is an email address or user name. It doesn't accept my email address on file with CO (says it doesn't match what's on the record). I'm thinking maybe I'm in the wrong place but I can't find anywhere else to pull up the itinerary.
Can anyone shed some light for me? Departure date is 11/23, fyi.