FlyerTalk Forums - View Single Post - No wonder SkyMiles are so hard to redeem...
Old Nov 9, 2011 | 2:06 pm
  #15  
justflyingin
 
Join Date: Apr 2010
Location: WAW
Programs: DL --FO, M&M
Posts: 88
Originally Posted by avidflyer
Unfortunately that is not how they do it. I have sent several complaints over the last 10 years (point only being unlike you am have not been silent for years) and I have specifically said "I DO NOT WANT ANY MILES" and I have received 25k on MANY occasions. One I reported here was just for a flaky AVOD....25K. So, the squeaky wheel not getting the grease is not the issue..the issue is there is NO rhyme or reason at all to how they do it.
Last year due to something ?? can't remember, our whole family was rerouted, missed a flight, was sent down to Spain before being taken back to paris, etc. and finally on to Poland. They gave us 1000 miles for all the inconvenience. I laughed.

Actually I thought 1K was kind of like an insult. I really thought that 5K would have been the minimum someone would have gotten for all the trouble we went through....and believe me, it was trouble.

But that was before I started reading FT. I've learned a lot since I started reading here....I'd probably ask for some now.;0
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