Originally Posted by
forextrader
Has there been a change of policy regarding refunds??
When purchasing online, is it now considered an ETICKET and considered "paid for"?
Would all cancellations now be subject to 10% fee?
I'm not sure what they're trying to say.
To test, I just booked a ticket from Chicago to Summit, IL (it's only $2.50). I was able to cancel it and get my full $2.50 back - no 10% charge.