Flight/Origin-Destination: 267 YYZ-YWG
Date: 6 Nov
Cabin: J
Status: None

Pre departure
Was check in quick and efficient? Yes. No one ahead of me in the line.
Did you use priority security (if eligible) and if so, was it quick and efficient? Yes.
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? The YYZ MLL is usually fairly quiet on a Sunday. I would like a wider range of food items.
Was priority boarding offered (if applicable to your status) and efficient? Yes
If there was a delay, did the gate agent provide timely updates? NA

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? We left a few minutes early!
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? No
Did crew offer to hang your jacket? Yes
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Newspapers on the ground, meal orders taken in the air.
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) 1h 30.
How was the quality of all the meals? There seemed to be a problem with the ovens on this 319. Most of the pax asked for their meals to be heated some more. Mine was fine, but she did check with me.
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yes

Post departure
If you have checked baggage, did it arrive within reasonable period of time? Some non-priority baggage appeared before mine, but mine appeared fairly promptly.

Overall experience/any other comments
Friendly crew. We landed 10 mins early.