Originally Posted by
mabramovich
Isn't the desk supposed to be open 24 hours a day? I'm trying to call in now and I'm just getting a recording that they are open from 9 am to 9 pm Monday through Sunday (Eastern), although I've called them outside of these hours before and right now it's within these hours anyway.
I'm also trying to just call the regular Holiday Inn line and it's just dropping my call.
Hello mabramovich:
I'm sorry for the problems you encountered and would like to investigate this further.
In order to research this issue further, can you please tell me which number you called so that I can ask our Telecom to check the line. We did have a problem with one of our lines our of the EMEA Region, but I have been told this has been resolved.
Also, may I ask which website you got the number from. As far as I know the BPG link from
www.priorityclub.com has all the right numbers.
Thanks in advance for your assistance,
Kevin
IHGCare