I just got an email as per below that an item I ordered bout 3 weeks ago and sent to someone in a gated community got returned. My miles already posted about 2 weeks ago. For those with experience from Grand Slam last year, did your miles get taken back after a return. I paid about $6 for this item and it is no longer in stock and the cheapest item I can see with shipping is now close to $10. Do I need to redo Skymall again? I understand from some last year that Skymall doesn't reverse miles for cancelled orders but what about returns?
"Thank you for shopping with SkyMall. Our records indicate that the item listed below was returned and acknowledgement of the return was received from the Merchant on Fri, Nov 4, 2011. A credit for this return is being processed. If you purchased by credit card, the full merchandise amount will be credited to your card within 3-5 business days. Depending on your credit card billing cycle, it may take 30-60 days for this credit to appear on your mailed statement. If you purchased by check, a refund check for the full merchandise amount will be issued and mailed within 30-60 days.
If you purchased an extended protection plan with any of the above products, your warranty will be refunded separately within 5 business days of your merchandise return. If you have questions or require additional assistance, please call us at 1-800-SkyMall (1-800-759-6255).
Your satisfaction is very important to us. If you would like to order another item, or if we can assist you in any way, please visit us at www.skymall.com, e-mail us at [email protected], or call us at 1-800-SKY-MALL (1-800-759-6255).
Order Number: *********
Quantity: 1
Item#: *******
Description: *******"
Last edited by TorontoSingh; Nov 7, 2011 at 3:16 pm