I think the agents are getting a bit overwhelmed with the huge number of status levels they're supposed to call in sequence. I've noticed many of them with cheatsheets and lots of other ones getting a bit befuddled. I'm perfectly willing to cut them some slack until the merger process is done. That said, I slightly hate that *every elite/elite for a day* now boards on the blue carpet, and this is coming from a 1P that used to be denied the red carpet. Before then I knew where to stand so that I'd be in the right place at the right time.