I'm sorry I don't quite understand the logic there - if I'm getting more 'normal' timings on the other methods then surely that helps confirm that it's NOT a problem with my ISP?! As I say I can access the ANA website directly on similar timings to jasonvr so that also would seem to go against it being something on my system. I see a lot of 'connecting' and 'waiting' when running *A Awards queries (either method) - what servers is it having to speak to? What does it speak to that is different for the two *A Awards queries compared to the other searches that I described above that you say have more 'normal' timings?

I think just blaming my connection, when I've already explained I've used it on >1 system and >1 internet connection and can connect quickly using other methods doesn't really stack up. Please don't get me wrong, I would LOVE for the system to work properly for me , but it isn't