Originally Posted by
alanjrobertson
Thanks for the reply,
KVS. I'm really keen to get this working (esp as I've paid for Diamond for two months!) but I don't have anything like that sort of smooth experience so far.
I tried some testing - here were my timings:
Checking for EDI-EWR *A award availability in May:
SNT: Awards/StarAlliance - initial search 1m50s; clicked 1 day forward - 1m24s
ITA: Awards/AC-StarAlliance - initial search 0m44s; clicked 1 day forward - 0m34s.
ANA website (timing from clicking the 'flight search' button once logged in) - initial search 0m10s; one day forward 0m18s
Any suggestions on how to improve matters would be much appreciated!

Do you have a proxy server enabled in MSIE Connection Settings by any chance? Any personal firewall/anti-virus software that could interfere?
By design, the
KVS Tool cannot possibly be slower (and is typically faster) than a regular web browser on the same machine.
Originally Posted by
jasonvr
Something funky is going on. Same search:
SNT:Awards/StarAlliance(connections unchecked) - initial search 9s; clicked one day forward 9s
SNT:Awards/StarAlliance(connections checked) - initial search 11s; clicked 1 day forward 12s
ITA:Awards/AC-StarAlliance - initial search 14s; clicked 1 day forwards 12s
Thanks for taking the time to put those together -- they certainly look much more typical!
Originally Posted by
jasonvr
Possibly a consequence of accessing from Europe?
Originally Posted by
alanjrobertson
My internet connection is 8Mbps ADSL
Those timings are more appropriate for a modem dialup connection in rural Africa

, so something is definitely wrong on your end ...