Originally Posted by tezzer

Turns out it WAS a 3 class config, but as "no one wanted to travel 1st class, a decision was made last minute to operate as 2 class".

Er, excuse me I wanted to travel in first, and was willing to pay the miles to get some sleep, didn't want the food, drink or service just some sleep on a lie flat seat instead of that article of torture fitted to the A330.
My seat, 10K wouldn't retract the leg rest, any button you pressed made it go UP not down, so had to be moved to the 1 last seat in Biz for take off.
They reset the seat, and returned me to it for the duration, when there were lovely EMPTY lie flats up front. My TV would only stay on for 30 seconds and then switch, off, not one of EK's finest moments.