Originally Posted by
skylane
Here is a new one... A three stripe refused to give me a comment card unless I gave him my boarding pass (obviously so he could write down my name). Instead he told me to either write my congressman or submit it via the website. He literally had the comment card in his hand and told me that he would only give it to me if I provided him my boarding pass (which I refused and left empty handed to post on FlyerTalk instead).
**WHIP OUT YOUR IPHONE** and have him repeat what he just told you. Be sure to zoom in on his name tag. That sort of behavior needs to be documented for his "retraining." Don't just come here with stories, put them on youtube and give to news outlets!