FlyerTalk Forums - View Single Post - No Comment card unless I provided my boarding pass
Old Nov 4, 2011 | 7:01 am
  #3  
DeafBlonde
 
Join Date: Feb 2011
Location: Houston, Texas
Posts: 959
Originally Posted by skylane
Here is a new one... A three stripe refused to give me a comment card unless I gave him my boarding pass (obviously so he could write down my name). Instead he told me to either write my congressman or submit it via the website. He literally had the comment card in his hand and told me that he would only give it to me if I provided him my boarding pass (which I refused and left empty handed to post on FlyerTalk instead).
What a crock!
Did you ask to speak to his manager (TSM or AFSD or FSD)? In that situation, I assume after you cleared the checkpoint, I would have escalated the issue if time to departure permitted.

On the other hand, I might have just taken out a pen and note pad and asked for his name and badge number as a condition of handing over my boarding pass.

Last edited by DeafBlonde; Nov 5, 2011 at 6:05 am
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