Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, UA Silver, HH Diamond, IHG Plat, Hyatt Plat, Marriott Titanium, Nat'l EE, Avis PC, Hertz PC
Posts: 16,630
The website is essentially useless for any advance changes in situations where you should be able to rebook for free. It always tries to charge change fee + fare difference.