FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) and Chargebacks
Old Nov 2, 2011, 10:28 am
  #16  
Zhivago
 
Join Date: Dec 2008
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Originally Posted by airoli
This very annoying issue was discussed before in this thread. I investigated with Avis and it seems that they (sneakily and unfairly) set all foreign credit cards used at US locations to DCC by default, and you have to opt out manually.

While possible, this is tedious and it's a very poor example of customer-friendiness.
This is correct.

I have a USD Visa card issued by a British bank. When I rented with Avis in the US, I picked up my car from the Preferred bay and drove away. When I got the bill after the rental, the amount on my USD bank statement was wrong, so I queried it. Avis admitted they had converted the USD amount of my bill to British Pounds, and my bank, of course, had subsequently converted the Pounds amount back to US Dollars.... nice little earner, n'est-ce pas?
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