Originally Posted by
payam81
Actually, AY directly addressed this question when I posted it a while back, as I've posted earlier here,
From this thread:
There is no "general understanding", it's what's presented as facts by an official AC rep!
But are you surprised? It seems like their staff bends the rules all the time....... You can ask five agents with five different answers......so why surprised if staff @ the yield management department/operations pulled the LMU/eupgrade into five different directions instead of following the guidelines......
that is my thought......