Just had this happen at Renaissance Beijing Capital City. Took 25 minutes to sort it out. The personnel in the Club lounge insisted that the charge would be in local currency even when the dollar amount was clearly show, although much smaller font and the word that there is no commission etc.
They also said that every body else always pays this. I did check and this "no commission" transaction would have cost me exactly 4% compared to the spot rate. Asked to speak with the manger on duty. He was aware of this issue and run it through another POS at the front desk.
Let me repeat. This is nothing more than a SCAM. The hotel will get a kickback from the bank when they are using these inflated rates.
Last edited by holtju2; Nov 1, 2011 at 5:25 pm