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Thread: Trying to reach silver: Credited points by mistake to KLM account
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Old Oct 31, 2011 | 7:23 pm
  #5  
ELAL
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15 Years on Site
 
Join Date: Jan 2009
Location: London uk
Programs: *A Gold, BA Silver, Avis President, Hertz President circle
Posts: 2,812
Originally Posted by cfischer
unless you have a BP which shows the DL # I am pretty sure it will be close to impossible to resolve. In some cases I have seen weird DL/AF things going on and got them resoleved when I faxed in the BP clearly showing the DL# on it ... I ended up keeping both of them
If you screwed up and the wrong number was in the PNR then good luck.
Issue seems resolved for me, as I've just discovered that the points were credited to both accounts!
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