Originally Posted by
aacharya
Why would you call and ask MR such a question? Simply call the hotel
and add her as the primary guest staying there.
I was having trouble redeeming the certificate online so I called up the 800# to reserve the room in my parent's name. The lady told me that the card holder need to be booked and staying in the room. So I asked her what if I add her as an authorized user and she still said no.