FlyerTalk Forums - View Single Post - ARCHIVE: AA schedule changes - free flight change / cancelation / refund

Oct 31, 2011, 12:10 pm

#225

MoreMilesPlease

Join Date: Jul 2001

Location: Back to Florida...... bye London

Programs: Hilton, AA,, Delta

Posts: 5,149

Quote:

Originally Posted by sktnyc

Hi,

I booked a flight on aa.com to Madrid. The departing time was 10.30am. I received an email from aa.com this morning saying my itinerary has been changed. The new flight departs at 7am. It takes me close to 1.30hrs to get to the airport from home. Catching a 7am flight will be really inconvenient for me. I see there is another flight at 9am, but only economy flexible fares are available. Can I ask american airlines to put me on the 9am flight? Or ask them to pay for transportation to the airport, as I cannot ask any of my friends to wake up at 4am to drop me at the airport.

Thanks.

Since AA initiated the change and the time is greater than 30 min AA should put you on the 9am flight if there is availability. Or they will give you a full refund of your tivkets and you can book something else.

You need to call AA.