Originally Posted by
volvo99
That's a mechanical problem that just can't be anticipated. I think the real issue is that JetBlue seems to have a hard time getting all the stakeholders involved in preparing a game plan to deal effectively with severe weather and the aftermath in delay and diversion recovery.
But then again, should we really be surprised considering how much companies leverage into the "lean manufacturing" and "just in time" philosopy that leaves little maneuvering in case of a severe disruption to the supply chain, whether it be a tsunami, labor conflict, or in this case, a bad storm? Time for JetBlue to assess themselves in the mirror and contemplate the consequences of being a big airline with a startup mentality.
Usually after something like the 2007 operational meltdown a written contigency plan is put into place that goes from pilot all the way up the chain to CEO/COO. If the pilot and flight operations can't satisfication out of the airport authority, it gets kicked up to a designated senior officer. Since this is not 1986, reaching a senior manager is not an issue.
The airline business is a 24/7 365 day operation. It is impacted by numerous circumstances out of its reach. Therefore, there has got to be a standard procedure used in the case of emergencies, not simply its the weekend and no one with authority is around.
Really pathetic on B6's fault. It will be interesting to see if the FAA lets B6 wiggle out of the fine.