Originally Posted by
Analise
What about BDL? Why are you not blaming THEM? Why wasn't a gate made available within 7 HOURS? If no gates (which seems like such a lie) why weren't there buses to drive the passengers to the terminal MUCH EARLIER than after 7 hours of being stuck on a plane? BDL is SILENT. What on earth was THEIR PROBLEM?
Exactly. This was forecasted at least 24hrs out; plenty of time for JetBlue to set up a conference call with station managers to set up a game plan for adequate staffing, delay and diversion recovery, as well as consider pre-cancellations and reposition planes and crews to recover quickly.