Originally Posted by Condition One

What's with this property regarding reward redemptions? They're asking 14000IDR/night, and are were no standard rooms available period from here on out except for two nights in December.

I called up SPG, and they contacted the hotel and was told that if a base room isn't available, a reward stay isn't possible, even if you opt to use more points for an upgraded room. If that's the case, why fall under the SPG brand?