<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Guy Betsy:
Those people who are 'irate' due to being delayed a mere 2 hours have OBVIOUSLY never been held hostage on aircrafts during winters on tarmacs in North America.</font>
To be fair, snowfalls and ice are completely out of the airlines' control though not trapping pax onboard would be nice. Some airports, particulary those up nort, cope well, others less so.
Better than little bits of snowfall that completely paralyse LHR.