Amen. The most despicable behavior I have ever encountered at a hotel was at the Hotel de Paris in Monte Carlo...
I confirmed several times that they would give me a wakeup call, as I needed to catch a flight the next morning. When I finally woke up (on my own volition) it was almost 2 hours after the scheduled wake-up call should have come. Not only did they FAIL to call me, but when my driver arrived and insisted several times that they call up to the room and inform me that he was there, the hotel REFUSED to ring my room. I threw my belongings into my suitcase, ran down stairs and thankfully checked my bill. They had attempted to tack on a 3,500 euro dinner at Louis XV (which I didn't visit on this stay), hoping i'm sure that in my haste to rush to NCE I wouldn't notice. Thanks to a top effort from my driver I barely made my flight, but I will never stay at that hotel again. Disgusting staff, disgusting people.