I doubt anyone has been working on this glitch since I had reported this problem more than 2.5 years ago and asked IB how to fix it:

Profile Mismatch Followup: What's the IB Solution?

I brought this up again in 2010 (see post #2):

Porblem with dash as last character of login

Case in point: A real life example

As of today, I still can't find Fly-Me-to-the-Moon! to send him a PM since FT system only shows me the profile of Fly Me To The Moon, while these two are different FTers.

IB, what's your solution, if any? Are you guys going to contact every FTer with hypens in their handles and request them a handle change?

Or are you going to set up a system to NOT allow any new handle with any hyphen in it?