Originally Posted by
A P Yu
Her opinion has also resulted in:
Open Doors being banned for golds (she didnt want easyjet passengers cluttering up the lounges)
Removal of the barriers/queuing system at LGW North.
And didnt she used to be high up in customer services? Bizarre.
Well, given the Gatwick Lounges were getting full of Easyjet passengers snaffling food, booze and newspapers and generally cluttering up the place, I think it was the right move.
I'm also very pleased with the removal of the nasty, cheap looking tensa barriers and the delightful new, calm and exclusive space BA has for check in at LGW.
Both get ^ from me.
She looks like a tough cookie, and despite her aversion to Foie Gras, I hope she has the balls to push through the new fleet order for Gatwick and start broadening the Premium Leisure routes.