Originally Posted by Gemma Abdrabou

Hi aussieinsf,

I am very sorry to hear of the experience you have had. This is certainly not an indication of what you should expect when renting with Sixt. Safety is without question very important to us.

I unfortunantley did not receive your email, if you would like to forward me your reservation / rental agreement number and your email address to [email protected] or send me a private message on this forum and I will make a full investigation.

I look forward to hearing from you.

Many Thanks,
Gemma - Sixt Customer Service Team