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Thread: Telephone Fee When Redeeming EXP Miles for Others?
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Old Oct 25, 2011 | 2:56 pm
  #13  
sts603
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Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
Originally Posted by Xero
This seems to be a new policy. Two years ago, this fee never existed. Then a year ago, it seemed that 1/2 the EXP agents charged it and the other 1/2 did not. Now, it seems that everyone charges it. So I definitely feel this is a new fee.

I still have my favorite EXP AAgent when booking award flights for others in which I am not traveling. He still insists that every other agent is wrong and actually reads out policy. He even told me he trains others.
Exactly, the first agent specifically waived it. I didn't ask for it. She just did. And told me.
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