Originally Posted by
UA-NYC
Wow, a lot of similarities in these posts - and this is only from the past day (of course, this thread is a month old now). I've been accused of being a "bad apple" , coming in with an "agenda", and "spreading misinformation" about this EUA process being broken - even though we see the MAJORITY of seats not EUA-processing til T-24, irregular TOD offers, etc. Sure seems broken to me. What say you CO flyers - anything "broken" or just business as usual?
If the seats are forecasted to sell they are not going to be available for EUA at the designated time windows. They'll wait until departure to clear the remaining upgrades.
It's not broken. It's the way it has always worked at CO. What's changed it the demand for First is up, and the availability of Instant up from B fares.
Plus why does it matter if you get upgraded 5 days out or at the gate? You're still sitting in First. And if not, someone who paid more or who had higher status trumped you. Seems fair to me.
But given the level of blind hysteria I don't think facts make a difference.