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Old Apr 18, 2003 | 4:35 pm
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cricketer
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Join Date: Aug 2001
Location: SFO/SJC
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PPS sectors refusing to credit !

I've completed my RTW, and followed all of Patron's excellent advice (and that of others) in this thread and I actually had my PPS/KrisFlyer enrolment done while at the First Class check-in lounge in SIN on March 12th.

Finally got round to checking my account online today, and amazingly enough, only 2 out of my 6 flights (MAA-SIN on 3/15 and SIN-SFO on 3/16) got credited correctly for PPS miles/sectors. Even worse, the others are posted under the "missing mileage summary" section as follows:

28 Mar 2003 SQ405 04-MAR-2003 A Class JNB-SIN Already credited to other prog KF20030324*****

28 Mar 2003 SQ223 05-MAR-2003 D Class SIN-PER Already credited to other prog KF20030324*****

28 Mar 2003 SQ224 10-MAR-2003 D Class PER-SIN Already credited to other prog KF20030324*****

28 Mar 2003 SQ410 12-MAR-2003 A Class SIN-MAA Already credited to other prog KF20030324*****

Now of course, the miles are credited to another programme, but that shouldn't affect the PPS sectors - and with the other two flights there was no problem crediting the miles to one, and the PPS sectors to KrisFlyer.

If anyone has any suggestions as to what I should do to get the appropriate PPS credit, I would really appreciate the help.

Thanks in advance as ever!


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