FlyerTalk Forums - View Single Post - When fare rules fail the airline??? (sorry, bit of a rant)
Old Oct 24, 2011 | 6:11 am
  #7  
Cap'n Benj
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Originally Posted by Swiss Tony
So that looks like we're OK to change the route but what about upgrading from T to I?

A call to Newcastle will hopefully solve all this but would prefer to be holding all the cards first.
The rules do not seem to cover upgrades at all, however Im sure I've seen a lot of anectodotes on here covering paid upgrades from WT+ to CW and the option is almost always available in MMB (for normal bookings)

This is the only mention of upgrade or changing of 'class' in the rules

//CHANGES BEFORE OUTBOUND DEPARTURE//
1.WHEN THE FIRST FARE COMPONENT IS CHANGED THE
ITINERARY MUST BE RE-PRICED USING CURRENT FARES IN
EFFECT ON THE DATE THE TICKET IS REISSUED
THE ITINERARY MUST MEET ALL RULE PROVISIONS OF THE
NEWLY TICKETED FARE I.E. ADVANCE RESERVATIONS/
TICKETING DEADLINE/MINIMUM/MAXIMUM STAY/BOOKING
CLASSES/SEASONALITY ETC....

Give them a bell and see what they say
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