Now that SPG has created a review section, I suggest echoing what has been posted here on their website. The motive is mainly to get Starwood management's attention (in case any of the Lurkers didn't have a chance to do so) and to emphasis the serous need for SPG intervention to save the face of the W brand in one on the most visited cities in the world.

http://www.starwoodhotels.com/whotel...ropertyID=3464