The issue here isn't the poor food at the resort. I also chose to eat outside of the resorts when I stayed there. The issue is Marriott's attempt to "sneak one by" their customer base. No excuses, e.g. low usage etc. It is just a matter of acting ethically or not. In this case it was "or not." For the changes to the website, corporations make unintelligent decisions, just like people. Kudos to Marriott for admitting it and correcting it. (I assume they will) For welching on a commitment to their customer base, it is clear that Marriott may have a new found direction. For this we all need to place a watchful eye on the program and act a little more conservatively with MR, until such time as they choose to be worthy of our trust again. The issue here was the notice given, plain and simple; which was none. As others have stated, very bad form.