Originally Posted by
bkafrick
Regardless, you can always fix things with AVIS Customer Service after the fact - you dont necessarily need the counter to fix things (although it may be more comforting to do so).
Avis CS over the phone is such a nightmare, though, I would share the OP's reluctance to leave the rental station until the problem is proven resolved. I have found Avis customer service reps to be almost totally incoherent, via phone, email or snail-mail.