Just found this thread although I have been an e-rewards member for almost 2 years. Can be very frustrating. Although the OP was many years ago, I still agree that it seems quite unfair to be on a survey for 5-10 minutes, answer more than 20 questions, and then told you don't qualify. Happens >25% of the time. But I haven't quit yet since I still like to have alternate ways to build up miles, even little bits at a time.