Originally Posted by
ricktoronto
Why would you call AA for this? They give you the points the bank buys from them.
If you have an issue with the bonus call the bank. Since you have the 1:1 why are you waiting weeks more? Just ask them.
In the past when AA has promoted a bonus for certain transfers (in particular from SPG and other hotel point programs), I believe it was AA's promo, not the hotel promo. But in this case you're right that I'm not 100% sure.