Indeed. Yes, government workers are known for being lazy; TSA has its fair share of lazy workers, too. I have worked with some of them. But that doesn't really change that she planned this... all her descriptions of her heart pounding before she even arrived at the checkpoint... This wasn't someone who was surprised about what screening would entail, and then became upset. This was planned. Which is why its amazingly stupid she post this story online. And knowing many TSA empoyees come to this site, including Blogger Bob, all of us whom can forward this to regulatory, it did her no help by posting this here. Just saying.