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Thread: United - refund denied for mechanical delay - how to appeal?
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Old Oct 20, 2011 | 3:36 pm
  #11  
nerd
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Originally Posted by heddhunter
Is there any way, that you know of, to get through to them by phone for this? The whole "every time you send us an email it will take 14 days and please don't mail us more than once or it will bump the time up even more" thing is just crazy.
How many agents did you talk to? If only 1, it might be worth a 2nd phone call, and maybe you'll get someone who is more cooperative.
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