FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Oct 19, 2011 | 6:00 pm
  #503  
nacho
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Join Date: Aug 2010
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Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
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[QUOTE=radialjoe;17302865]
Originally Posted by blindman
How can you abuse it if you stick to the T&C's

I said it was abused before they changed the T&C, thus resulting in going from 7 days to 30 days. I can see people in this forum already abusing the program so that is why this change was needed.
The word 'abuse' is wrong IMO. The correct term is 'take advantage of'

We are all sticking to the T&C. What I (and perhaps other FTers) am complaining about the BRG is:

1. it takes ages to adjust the rate
2. T&C is written very poorly
3. IHG changed the T&C within 2 weeks without making it more clear
4. IHG doesn't have the authority to adjust the rate, so in some cases people will have to get IHG to reimburse the cost of stay.
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