Sadly, no I don't have the first email. It is purely a he said/she said. I do find the irony in the fact that the trip I booked with my $700 worth of certs for compensation has a problem....

At the end of the day, I will get on vacation. I am just frustrated that i am A. missing a friends wedding and B. Think that there are seats available, Delta could have done the right thing.

Have talked to 3 agents at this point and assume my account/PNR has notes so I have no shot of getting a different answer...