Originally Posted by
Buzzman
To make the matters worse, about a hour and a half into the entertainment portion of the flight, the purser, because of numerous complaints in F & C (not sure what was going on with it up there), reset the complete system and started everything over.. meaning that I had to sit through half the film to catch up where I was when all of this started.
Could you have watched something else while the system caught up to where you left-off?
As far as the falling piece,
! Glad to none of the pax were injured. I would think that the FAs wrote up the falling piece for UA maintenance to check out when it returned to ORD.