Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
I've had the same problems referencing booked AE rewards for years on the AE website..
Its not a management system that can be relied on..
I usually have the itinerary e-mailed.. then printed, and placed in a stack on my desk file for reference..