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Old Oct 15, 2011 | 9:36 pm
  #21  
Ancien Maestro
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Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Originally Posted by Ted S
I means "as far as I know."



That's the issue with measuring the growth of a program... because we want to justify what we're doing, you take every sign to point to a positive. You can't just look at the business metrics, human factors have to be understood as well.
Correct to both..

Human nature to justify what has been done.. I do respect those who follow up with honest opinions.. even negative reviews.. it means, it was a waste of their time, even if they spent precious resources..
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