Originally Posted by
Platcomike
Yes, it seems to be getting worse.
Three of us were upgraded for tomorrow (IAH-YYC) at T+25:12 and those were the only EUA upgrades.
Although the flight is full (checked availability and seatmap) it shows 3 seats available on the upgrade page. (Capacity: 12 | Booked: 9 | Checked In: 2 Customers Upgraded to First: 3) I believe the three upgrades were not updated in the "booked" number.
Following up on the above. Apparently they fooled themselves because they upgraded 3 additional persons based on the information above. They were busy down-grading them as the plane was boarding. They paid each one $250 in certificates for the "inconvenience".
So it cost them $750 on this flight. I guess you can fool some of the people some of the time, and yourself, too.